Terms of Service

These Terms of Service ("Terms") govern your access to and use of the website operated by ITva Technologies LLC ("ITva," "we," "our," or "us") at itvatechnologies.com and any related subdomains (collectively, the "Website").

By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, please do not use the Website.

1. Acceptance of Terms

By accessing the Website, you confirm that you are at least 18 years old or the age of legal majority in your jurisdiction, and that you have the authority to enter into these Terms either on your own behalf or on behalf of the entity you represent.

2. Description of Website

The Website is an informational and marketing site about ITva's managed IT, cybersecurity, compliance, cloud, network, and VoIP services. It contains:

• Information about our services and approach
• Educational content (blog articles, guides)
• Industry-specific resources (healthcare, CPA, legal, non-profit)
• Contact and inquiry forms
• Information about our company and team

The Website does not provide any service directly — it provides information about services. To engage ITva for services, a separate agreement is required.

3. Permitted Use

You may use the Website to:

• Read and review information about our services
• Contact us about potential engagements
• Request information, assessments, or proposals
• Subscribe to our communications
• Share our content with proper attribution and credit
• Reference or quote our content in your own work with attribution

4. Prohibited Use

You may not:

• Use the Website for any unlawful purpose
• Attempt to gain unauthorized access to any part of the Website, our systems, or other users' accounts
• Probe, scan, or test the vulnerability of the Website without explicit written permission
• Use automated tools (bots, scrapers, etc.) to access the Website beyond standard search engine indexing
• Submit false or misleading information through any form
• Impersonate any person or entity
• Distribute malware, viruses, or any other malicious code
• Interfere with the Website's normal operation, including by denial-of-service attacks
• Reverse engineer, decompile, or disassemble any code on the Website
• Republish, sell, rent, sublicense, or commercially exploit Website content without our written permission
• Use the Website's information to identify, market to, or solicit our clients or contacts without consent

5. Intellectual Property

5.1 Our Content

All content on the Website — including text, graphics, logos, icons, images, videos, software, design, structure, and arrangement — is owned by ITva or our licensors and is protected by United States and international copyright, trademark, and other intellectual property laws.

5.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Website for its intended purpose. This license does not grant you any right to:

• Modify or create derivative works of our content
• Use our trademarks, logos, or branding for any purpose without our written permission
• Commercial use of any content without explicit licensing

5.3 Your Content

If you submit information through any Website form, you grant us a non-exclusive, royalty-free license to use that information for the purpose for which it was submitted (e.g., responding to your inquiry, providing services if you engage us). You retain ownership of your information.

6. Privacy

Our collection and use of personal information through the Website is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Website, you agree to the terms of our Privacy Policy.

7. Forms, Assessments, and Inquiries

When you submit a form on the Website (such as a free assessment request, contact form, or download request):

• You confirm that the information you provide is accurate and complete to the best of your knowledge
• You authorize us to use the information to respond to your inquiry
• You acknowledge that submitting a form does not create a client relationship or service agreement
• You acknowledge that ITva is not obligated to engage with every inquiry

8. Third-Party Content and Links

The Website may contain links to third-party websites, integrations with third-party services, or references to third-party products. ITva does not control these third parties and is not responsible for their content, accuracy, privacy practices, or reliability. Use of third-party resources is at your own risk and subject to their terms and policies.

9. Disclaimers

10. Limitation of Liability

To the maximum extent permitted by law, in no event shall ITva, its officers, directors, employees, agents, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Website. This includes damages for loss of profits, data, business opportunities, or goodwill, regardless of legal theory.

If you become an ITva client, separate liability terms in your engagement agreement will govern our service relationship.

11. Indemnification

You agree to indemnify, defend, and hold harmless ITva, its officers, directors, employees, agents, and affiliates from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

• Your use or misuse of the Website
• Your violation of these Terms
• Your violation of any third-party rights
• Information you submit through the Website

12. Governing Law and Jurisdiction

These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-laws principles. Any dispute arising out of or related to these Terms or your use of the Website shall be resolved in the state or federal courts located in Miami-Dade County, Florida. You consent to the exclusive jurisdiction of these courts.

13. Modifications to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated by updating the "Last Updated" date at the top and, where appropriate, by Website notice. Your continued use of the Website after changes are posted constitutes acceptance of the modified Terms.

14. Termination

We may suspend or terminate your access to the Website at any time, without notice, if we believe you have violated these Terms or for any other reason. Upon termination, your right to use the Website ceases immediately.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, the remaining provisions will continue in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and ITva regarding the Website. They supersede any prior agreements regarding website use. For service engagements, separate agreements apply.

17. Contact